If you have a question about shipping, delivery timing, or an issue with a package, reach out to us at buy@szonmerce.online.
Shipping promotions vary. You may see free Ground Shipping on eligible orders (for example, orders $150+).
Orders ship from our fulfillment center in NYC. Transit time depends on your location and carrier routing.
Once an order is fulfilled and shipped, it typically can’t be modified or canceled. If you’re unsure about an order right after checkout, email us as soon as possible and we’ll do our best to help.
We do our best to pack orders securely, but damage can occasionally occur in transit. If something arrives damaged, email buy@szonmerce.online with photos and a brief description so we can help with next steps.
Looking for returns details? See Returns & Exchanges.